Common queries answered
Frequently asked Questions
You can reach us 24/7 via email at sales@tranegaz.shop or call us at +1 867633882. Our team is always ready to help you with any questions or issues.
We aim to respond to all inquiries within 24 hours, although many questions are answered much sooner.
Our headquarters is located at:
📍901 King Street West, 700, Toronto Ontario M5V 3H5, Canada
If you notice that you entered the wrong shipping address, please contact our customer support team as soon as possible. If your order has not yet been processed or shipped, we will do our best to update the address for you. However, if the package has already been shipped, we are unable to change the delivery address, and you may need to reach out to the carrier directly to arrange a solution.
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